Cancellation policy

Cancellation Policy

Before Shipment

  • Orders may be canceled within 24 hours of purchase if they have not yet shipped.

  • To ensure your request is handled in time, we strongly encourage you to call us at 231-632-4305 instead of email. Phone calls are the fastest way to confirm a cancellation before your order ships.

  • Email requests (info@whitmanswraps.com) are accepted, but please note that replies may take up to 1–2 business days, and the order may ship before your email is processed.

After Shipment

  • Once your order has shipped, it can no longer be canceled. Instead, you may return it under our 60-day money-back guarantee (customer responsible for return shipping).

Refunds for Canceled Orders

  • Approved cancellations will be refunded in full to the original payment method within 5–7 business days, depending on your bank or card provider.